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1. The service system

Wheat is the medical service center adhering to the \"meticulous, considerate, all show to goodness, and beauty\" of purpose, to ensure the quality of service, to meet customer demand.

2. The quality system

Quality is wheat is human dignity, to send each item has a unique number, the company strictly in accordance with the requirements of the quality system, can be traced back to each of the parts.

3. The service outlets

Company has an independent after-sales service department, by professional engineers engaged in service.

4. After-sales service contact

Unified national customer service telephone: 0574-81800386

After-sales service supervision telephone number: 18067235912

5. Product quality assurance and after-sales service commitment

1) wheat is users enjoy not less than 3 packets of regulations of the state of the warranty period, warranty, free service for the user; Outside the warranty period, according to the fee standards to provide users with paid services, life-long maintenance.

2) guarantee to sell products of the company ten years spare parts industry. And according to user requirements, provide the necessary support product upgrade.

3) 12 hours customer service hotline, and video to guide the maintenance, the other can be door-to-door maintenance.

4) customer complaints, and give a reply within 24 hours.

6. The product warranty time

ProductsThe warranty time
Pressure steam sterilizerThe whole machine is guaranteed for 2 years
Sterilizer assisted productsThe whole machine is guaranteed for one year


Ningbo Misong Medical Instrument Co., Ltd

Address:Meichi Industrial Park,Yunlong Town,Yinzhou,Ningbo,China

Tel:86-574-88067931 Fax:+86-574-88067951

E-mail:info@nbmisong.com Homepage:info@nbmisong.com